1. Product Quality Assurance

We have strict quality control over every product in the store, and have professional staff to check the quality of the goods, product quality is our advantage.

2. Efficient Customer Service

We always put customers' shopping experience first. Customers can contact our customer service team by email and telephone. We will provide customer service within 24 hours.

3. 30 Day Return and Refund Guarantee

Fenccy provides a 30-day refund policy for all products. If you are not completely satisfied with the product, we will refund your purchase price unconditionally. For details, please read the Return & Refund Policy carefully.

4. USPS Fast Delivery

We have in-depth cooperation with USPS, which can provide customers with fast delivery service. For example, if you are in the United States, you can receive an order within 8-14 business days.

5. High Quality and Low Price Products

Fenccy's mission and philosophy is to provide everyone with high-quality and low-price clothing and daily necessities.

We're available to support you via

Service Email: services@burety.com

We strive to answer your questions within 24 hours

Customer service chat hours

Monday - Friday: 8am - 18pm EST